United Cooperative Services
Scammers Target United Members
Spanish-speaking United members are being targeted by scammers. They claim that if the member does not pay their bill in 30 minutes, he or she will be disconnected.
One of the phone numbers calling members is (254) 299-2769. The recording claims to be from ONCOR. A fake attendant will try to take money from those who call.
Do not be fooled by these threatening tactics! Remember, United will not call you demanding money, and we don’t call on the weekend. If you get a phone call threatening to cut off your service, hang up and call United immediately! Please share with other members.
Texas Co-op Power
Enroll in Rush Hour Rewards and Reap the Energy Savings
For an automated response to beating the peak, some members also may wish to participate in United’s Rush Hour Rewards program by purchasing a Nest thermostat and signing up.
The Nest thermostat can help members use less energy during the rush hour by cooling their homes down ahead of the peak and then slightly adjusting the temperature up a few degrees later on when it’s needed. However, members are still in control and can manually change the temperature at any time if they start feeling uncomfortable.
After signing up, United gives members a $50 bill credit after the first summer. They’ll earn $15 for each summer month they are enrolled up to $60 a year for each Nest Learning Thermostat in their homes. Click here for details.
Members Get Valuable Discounts on Furnace Filters through United
Changing your furnace or air conditioner filter regularly saves wear and tear on valuable equipment. What most members aren’t necessarily familiar with is that heating and cooling costs can be reduced by as much as 15 percent by regularly practicing this simple task.
Through a unique new service called FilterChange.coop, United members now have a means of obtaining filters at discounted rates and without the need for wasting gas on a trip to the store.
FilterChange.coop is an easy way to order filters online at a discount and delivered free to your door. In addition to saving energy by helping HVAC systems run at optimal levels, FilterChange.coop can save members up to 50 percent. Click here for more.
Lights out? Text Your Outage
Don't get caught in the dark again! Use our easy outage texting program to let us know when you're having power problems.
Outage texting is a free 24/7 notification service provided to members that allow you to report outages, check the status of your outage, and receive restoration notices by text message. Members must have five accounts or less to enroll, and all five accounts can be registered. Your cell phone number must be on file prior to registering for outage text messaging.